SMS Privacy Policy

SMS Privacy Policy for Harborview Dental

At Harborview Dental, we value your privacy and are committed to protecting your personal information. This
SMS privacy policy outlines how we collect, use, and protect your data when communicating with you through
text messages.

1. Consent to Receive SMS Messages By providing us with your mobile number, you consent to receive
SMS communications from Harborview Dental. These messages may include appointment reminders,
appointment confirmations, treatment notifications, general practice updates, promotions, and other relevant
information related to your dental care.
2. Type of Information Collected When you engage with us through SMS, we may collect the following
information:
• Your phone number
• Appointment details (e.g., date, time)
• Medical and treatment-related information (as necessary for appointment scheduling and reminders)
• Your preferences for receiving notifications
3. How We Use Your Information We use the information you provide to:
• Send appointment reminders and confirmations
• Communicate important updates regarding your treatment
• Inform you about practice promotions or offers
• Respond to your inquiries or requests
4. Opt-Out and Communication Preferences You have the right to opt out of receiving SMS messages from
Harborview Dental at any time. To stop receiving text messages, simply reply with “STOP” to any of our
messages. If you wish to modify your communication preferences, reply with “HELP” or contact us directly at
(860) 388-9774.
5. Data Security We take the privacy and security of your information seriously. All personal information
shared via SMS is stored securely and only accessible to authorized staff members. We do not share or sell
your data to third parties without your explicit consent. Patient information is not shared with third parties for
marketing purposes.
6. Compliance with Regulations Harborview Dental complies with all applicable laws and regulations
regarding the use of SMS messaging, including HIPAA (Health Insurance Portability and Accountability Act),
ensuring that your health information is handled with the utmost confidentiality.
7. Changes to This Policy We may update this SMS Privacy Policy periodically. We will post the date our
notice was last updated at the top of this privacy notice.
If you have any questions or concerns about our SMS privacy practices, please contact us at (860) 388-9774

SMS Terms and Conditions for Harborview Dental

By opting in to receive SMS communications from Harborview Dental (“we”, “us”, “our”), you agree to the
following terms and conditions governing the use of our SMS service. Please read these terms carefully before
consenting to receive text messages from us.
1. Consent to Receive SMS Messages
By providing your mobile phone number to Harborview Dental, you consent to receive SMS communications
regarding your dental appointments, treatment reminders, promotions, practice updates, and other relevant
information. You agree to receive text messages sent by or on behalf of Harborview Dental for these purposes.
2. Types of Messages
You may receive various types of messages, including, but not limited to:
• Appointment reminders: Notifications about upcoming appointments, cancellations, or changes.
• Treatment updates: Messages related to your dental care, procedures, or follow-up instructions.
• General practice notifications: Announcements about office hours, new services, or policies.
• Promotional messages: Special offers, discounts, or other marketing materials related to our services.
3. Message Frequency
The frequency of SMS messages may vary depending on your interaction with Harborview Dental. You may
receive multiple messages per week or less frequently based on your appointments or engagement with our
services.
4. Opting Out
You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message from us.
After opting out, you will no longer receive SMS communications unless you opt-in again by providing your
phone number and consent. Please note that opting out of promotional messages may not prevent you from
receiving important messages related to your appointments or treatment.
5. Help and Support
If you have questions or need assistance with our SMS service, you can reply with “HELP” to any SMS
message or contact us at Harborview Dental.
6. Message and Data Rates
Standard message and data rates from your mobile carrier may apply to the receipt of SMS messages.
Harborview Dental is not responsible for any charges or fees incurred by you from your mobile carrier in relation to receiving SMS communications.
7. Privacy and Security
We are committed to protecting your privacy. Any personal information collected through SMS communications is stored securely in accordance with our Privacy Policy. We will not share your phone number or other personal details with third parties except as required by law or with your explicit consent.
8. No Guarantee of Delivery
While we strive to ensure the delivery of all SMS messages, we cannot guarantee that messages will be
delivered to your device due to factors such as network issues, device settings, or other technical limitations.
We are not liable for any missed or undelivered messages.
9. Changes to Terms
Harborview Dental reserves the right to modify these Terms and Conditions at any time. We will post the date
our Terms and Conditions were last updated at the top of this notice.
10. Compliance with Laws
Harborview Dental complies with all applicable laws and regulations related to SMS communication, including
but not limited to the Telephone Consumer Protection Act (TCPA) and the Health Insurance Portability and
Accountability Act (HIPAA) where applicable, ensuring that your personal and health-related information is
protected.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our SMS services, please
contact us at:
• Phone: (860) 388-9774
• Email: [email protected]